Crisis Hotlines

24/7 crisis hotlines, support lines, and immediate help resources for mental health emergencies.

Emergency Procedures

Step-by-step emergency procedures for various crisis situations and when to seek immediate help.

Support Resources

Comprehensive list of support resources, organizations, and services available for crisis situations.

Mental Health Crisis

Specific information about mental health crises, recognizing warning signs, and getting appropriate help.

Get Help Fast

Use this directory when minutes matter. Each linked page contains country-specific numbers, de-escalation scripts, and guidance for supporting someone until professionals arrive.

What to Do First

  • Assess immediate safety: remove hazards, check for self-harm risks
  • Call appropriate hotline or emergency services; stay on the line
  • Use calm tone, simple questions, and grounding prompts
  • Do not leave the person alone during acute crisis

Key Info to Gather

  • Location, contact number, and any nearby landmarks
  • Substances taken, timing, and current symptoms
  • Medical conditions, medications, and allergies if known
  • Trusted contact who can help coordinate or meet responders

Recognising a Genuine Crisis vs. a Difficult Experience

Not every intense or frightening psychedelic experience constitutes a clinical crisis. The vast majority of difficult trips — fear, grief, confusion, ego dissolution — resolve safely with grounded sitter support. A genuine crisis requiring immediate intervention has one or more of these features:

  • Loss of consciousness, seizures, or irregular breathing
  • Chest pain, extreme hyperthermia (above 39°C / 102°F), or signs of serotonin syndrome (muscle rigidity, clonus, confusion together)
  • Violent behaviour toward self or others
  • Persistent psychotic symptoms continuing more than 24 hours after the experience has ended
  • Suicidal ideation with plan or intent, not just passive existential thoughts

Immediate Response Priorities

  • Physical safety first: Remove tripping hazards, lock away sharp objects, ensure the person cannot access vehicle keys or heights
  • Stay present: A calm, grounded sitter reduces crisis severity significantly — do not leave the person alone
  • Speak slowly and simply: Short sentences, reassuring tone. Avoid arguing about the reality of their experience
  • Grounding anchors: Offer cold water, suggest slow breathing, use a familiar scent or texture, place feet flat on the floor
  • Know when to escalate: If physical symptoms appear or verbal de-escalation fails after 30–45 minutes, call emergency services

De-escalation Phrases That Help

  • "You’re safe. I’m here and not going anywhere."
  • "This is temporary. The substance will metabolise and this will pass."
  • "You don’t have to talk — just breathe with me."
  • "Can you feel your feet on the floor? Press them down."
  • "Let’s step outside for some air" (if the environment is triggering)

Avoid: "Calm down," "It’s just a drug," detailed questions about the content of their visions, or expressing your own anxiety about the situation.

Aftercare (24–72 Hours)

After the acute phase: prioritise sleep and hydration. Avoid alcohol, cannabis, and stimulants for at least 48 hours. Schedule a follow-up check-in. If the experience was severe, connect with an integration therapist or the Fireside Project for peer support. Normalise processing time — some people need days to weeks to integrate a difficult trip.

Privacy & Disclosure

When contacting emergency services about a psychedelic crisis, share only medically relevant information (substance ingested, timing, current symptoms). In most jurisdictions Good Samaritan laws protect callers from prosecution when seeking help for a drug-related emergency — check your local law, but do not let fear prevent you from calling for help.

Peer & Specialist Support

Fireside Project (US, 623-473-7433): psychedelic-specific peer support, free and confidential. Zendo Project: harm reduction presence at events. TripSit online chat: real-time drug information and peer support. These specialists understand the psychedelic context and will not escalate unnecessarily.

FAQ

  1. When do I call emergency services? If there is self-harm risk, violent behaviour, loss of consciousness, signs of cardiac or neurological distress, or if psychological symptoms persist beyond 24 hours after the experience ends.
  2. What if they refuse help? Stay present and keep the environment safe. If the person is clearly unable to make safe decisions and physical danger is present, their welfare takes priority over their preferences. Contact emergency services if you cannot safely manage the situation.
  3. Can I text instead of call? Yes — the Fireside Project accepts texts at 1-415-658-5883, and the Crisis Text Line (text HOME to 741741) is available in the US. UK options include text 85258 (Shout). Texting is useful when a voice call is disruptive to the experience.
  4. Is benzodiazepine sedation ever appropriate? Only under medical supervision, as a last resort when verbal de-escalation has failed and the person is at risk of harming themselves or others. Premature sedation can leave difficult psychological content unresolved and impair integration.
  5. How do I support someone after a difficult experience? Allow rest without forcing conversation. Offer food, warmth, and quiet. Check in daily for the first 72 hours. Encourage professional integration support if the experience was significantly distressing. Avoid minimising — acknowledge that it was hard, and that processing takes time.